Self Service

Employee Self Service Phone Numbers:

Health and Dental
Excellus (1-888-205-7477)
Or to set up an account: https://www.excellusbcbs.com/ 
UMR(Fire Only) (1-800-826-9781)  		 Prescriptions
Proact (1-877-635-9545)  
Health over 65 Retiree Benefits
United Healthcare (1-877-714-0178)  		 Prescriptions over 65 Retiree Benefits
Optum Rx (1-877-567-0357)  
Vision
 (Starting April 1, 2020)- EyeMed- (866-804-0982)
(Prior to April 1)- Davis Vision (800) 999-5431		 Flexible Spending:
Lifetime Benefits Solutions (800-327-7130)
For Survivor payments and Cobra benefits under Excellus Call:
Lifetime Benefits Solution (1-800-828-0078)		 Other Important Numbers:
NYS Retirement
1-866-805-0990
Or to set up an online account: https://www.osc.state.ny.us/retire/  
HelpPeople
315-470-7447  		 Matt Newman (Aflac)
716-839-1234
800-935-8376  
NYS Deferred Comp
800-422-8463  		 Employee Updates Line
315-448-8786  

 

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